Terms of Service
Effective date: October 26, 2025
1. Agreement to Terms
Welcome to Safe Driver Pro ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and online defensive driving courses (collectively, the "Services").
By accessing or using our Services, creating an account, or enrolling in any course, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
2. Eligibility
You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you:
- Are at least 18 years old
- Have the legal capacity to enter into a binding agreement
- Will provide accurate and complete information when creating your account
- Are not prohibited from using our Services under applicable law
3. Account Registration and Security
3.1 Account Creation
To access our courses, you must create an account by providing:
- Full legal name
- Valid email address
- Driver's license number and issuing state
- Other information as required for course enrollment
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
You may not:
- Share your account credentials with others
- Allow others to complete coursework on your behalf
- Create multiple accounts for the same individual
4. Course Enrollment and Completion
4.1 Course Access
Upon successful payment and enrollment, you will receive access to the defensive driving course(s) you purchased. Course access is granted for a limited time period as specified at the time of purchase.
4.2 Course Completion Requirements
To successfully complete a course and receive a certificate:
- You must personally complete all required coursework
- You must pass all required assessments with the minimum required score
- You must comply with any time requirements mandated by your state or court
- You must complete identity verification steps as required
4.3 Course Validity
We make reasonable efforts to ensure our courses are approved by relevant state agencies and insurance providers. However:
- You are responsible for verifying that our course meets your specific requirements
- Course approval status may change; we are not liable for revoked approvals
- Completion certificates are issued based on your successful completion; acceptance by courts, insurance companies, or other entities is not guaranteed
5. Payment Terms
5.1 Pricing
All prices are listed in U.S. dollars and are subject to change. The price you pay will be the price displayed at the time of purchase.
5.2 Payment Processing
Payments are processed securely through our third-party payment processor, Stripe. By making a payment, you agree to Stripe's terms of service.
5.3 Refund Policy
Our complete refund policy is available at INSERT REFUND POLICY URL. Key terms include:
48-Hour Refund Window:
- Full refunds are available within 48 hours of purchase if you have not started any exam
- Once you start an exam, no refund will be issued as course credit has been used
Insurance Certificate Guarantee:
- If your insurance company does not accept our completion certificate, you may request a refund within 90 days of course completion
- You must provide documentation from your insurance company showing the certificate was not accepted
Non-Refundable Situations:
- After starting any exam in the course
- More than 48 hours after purchase (except for insurance certificate exception)
- Failure to complete the course within the allowed time period
- Incorrect information provided that prevented certificate acceptance
Technical Issues:
- If technical issues on our end prevent you from completing the course, contact us immediately
- We will work to resolve the issue or may issue a refund regardless of exam status
For full details, please review our complete Refund Policy.
6. Intellectual Property Rights
6.1 Our Content
All content included in our Services, including but not limited to text, graphics, logos, course materials, videos, and software, is the property of Safe Driver Pro or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.2 Restrictions
You may not:
- Copy, reproduce, distribute, or create derivative works from our course materials
- Share course content with non-enrolled users
- Record, screenshot, or capture course materials for distribution
- Reverse engineer or attempt to extract source code from our platform
- Remove any copyright or proprietary notices
6.3 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the course materials solely for your personal, non-commercial use in completing the enrolled course.
7. Prohibited Conduct
You agree not to:
- Use the Services for any illegal purpose or in violation of any laws
- Provide false or misleading information
- Have another person complete coursework on your behalf
- Attempt to circumvent course requirements or assessments
- Use automated means (bots, scripts) to interact with our Services
- Interfere with or disrupt the Services or servers
- Attempt to gain unauthorized access to any part of the Services
- Upload or transmit viruses or malicious code
- Harass, abuse, or harm other users or our staff
8. Third-Party Services
Our Services utilize third-party services including:
- Stripe for payment processing
- Cloudflare for hosting and content delivery
Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or content of third-party services.
9. Disclaimers and Limitations of Liability
9.1 Service Availability
We strive to maintain continuous service availability but do not guarantee uninterrupted access. The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
9.2 No Legal Advice
We provide educational courses only. Nothing in our Services constitutes legal advice. You are responsible for understanding your legal obligations and verifying course acceptance.
9.3 Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9.4 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAFE DRIVER PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Safe Driver Pro, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of another party
- Any false or misleading information you provide
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting us. Termination does not entitle you to a refund.
11.2 Termination by Us
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for:
- Violation of these Terms
- Fraudulent or illegal activity
- Providing false information
- Any other reason at our sole discretion
11.3 Effect of Termination
Upon termination:
- Your access to the Services will cease immediately
- You will lose access to any incomplete courses
- Provisions that by their nature should survive termination will remain in effect
12. Modification of Services and Terms
12.1 Service Changes
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without notice.
12.2 Terms Changes
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of the Services after such notice constitutes acceptance of the updated Terms.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
13.2 Dispute Resolution
Any dispute arising from or relating to these Terms or the Services shall be resolved through:
- Informal Resolution: You agree to contact us first to attempt to resolve any dispute informally
- Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, conducted in New York, NY
- Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in a class action
13.3 Exceptions
Either party may seek injunctive relief in court to protect intellectual property rights or confidential information.
14. General Provisions
14.1 Entire Agreement
These Terms constitute the entire agreement between you and Safe Driver Pro regarding the Services and supersede all prior agreements.
14.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
14.3 Waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
14.4 Assignment
You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.
14.5 No Agency
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Safe Driver Pro.
14.6 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Safe Driver Pro
Email: support@safedriverpro.com
228 Park Ave S PMB 518228,
New York, New York 10003-1502 US
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
