Privacy Policy

Effective date: October 26, 2025

Our Commitment to Your Privacy

At Safe Driver Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide you with our defensive driving courses and related services.

1. Information We Collect

1.1 Personal Information You Provide

When you create an account and enroll in our courses, we collect:

Account Information:

• Full legal name
• Email address
• Password (stored in encrypted form)
• Phone number (if provided)

Driver Information:

• Driver's license number
• Driver's license issuing state
• Date of birth (if required by state regulations)

Payment Information:

• Billing address
• Payment card information (collected and processed by Stripe; we do not store complete card numbers)

Course Completion Information:

• Course progress and completion status
• Test scores and responses
• Certificate information
• Completion dates and times

1.2 Information Automatically Collected

When you use our Services, we automatically collect:

Usage Data:

• Pages visited and features used
• Time spent on course materials
• Device information (browser type, operating system, device type)
• IP address and general location information
• Course interaction data (to verify course completion requirements)

Cookies and Tracking Technologies: We use cookies and similar technologies for:

• Session management and authentication
• Security purposes
• Analytics and performance monitoring
• Remembering your preferences

You can control cookies through your browser settings, though disabling certain cookies may affect functionality.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Delivery

• To create and manage your account
• To provide access to courses you've purchased
• To track course progress and issue completion certificates
• To verify your identity as required by state regulations
• To communicate with you about your courses

2.2 Business Operations

• To process payments and prevent fraud
• To provide customer support
• To improve our Services and develop new features
• To ensure compliance with legal and regulatory requirements
• To enforce our Terms of Service

2.3 Communications

• To send course-related notifications (enrollment confirmations, completion certificates)
• To respond to your inquiries
• To send important service updates or security alerts
• To send promotional communications (only with your consent, and you can opt out anytime)

2.4 Legal Compliance

• To comply with legal obligations, including reporting course completions to courts or state agencies when required
• To respond to legal requests and prevent fraud or illegal activity

What We DON'T Do:

• We do NOT sell your personal information to third parties
• We do NOT use your information for unrelated marketing purposes
• We do NOT share your information with third parties for their marketing purposes

3. How We Share Your Information

We only share your information in the following limited circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who help us operate our Services:

Stripe (Payment Processing):

• Processes payment transactions securely
• Subject to Stripe's privacy policy: https://stripe.com/privacy
• We do not store complete credit card information

Cloudflare (Hosting and Security):

• Provides website hosting and content delivery
• Provides security services including DDoS protection
• Subject to Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/

These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

3.2 Legal and Regulatory Authorities

We may share your information when required by law:

• Court orders or subpoenas
• State agencies requiring course completion verification
• Insurance companies (only when you authorize us to provide your completion certificate)
• Law enforcement in response to valid legal requests

3.3 Business Transfers

If Safe Driver Pro is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and any choices you may have.

3.4 With Your Consent

We may share your information with third parties when you explicitly authorize us to do so, such as when submitting your completion certificate to your insurance company or court.

4. How We Protect Your Information

We implement robust security measures to protect your personal information:

4.1 Technical Safeguards

• Industry-standard encryption (SSL/TLS) for data transmission
• Secure password hashing
• Regular security audits and updates
• Secure data storage with access controls
• Firewalls and intrusion detection systems

4.2 Organizational Safeguards

• Limited employee access to personal information (need-to-know basis only)
• Employee training on data protection and privacy
• Confidentiality agreements with service providers
• Incident response procedures

4.3 Data Retention

We retain your information for as long as necessary to:

• Provide you with our Services
• Comply with legal obligations (including record-keeping requirements for course completions)
• Resolve disputes and enforce our agreements

Specifically:

• Account information: Retained while your account is active and for 7 years after course completion (to comply with state record-keeping requirements)
• Payment information: Retained as required for tax and accounting purposes
• Usage data: Retained for up to 2 years for analytics purposes

You may request deletion of your information, subject to our legal obligations to retain certain records.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 Access and Portability

• Request a copy of the personal information we hold about you
• Receive your information in a portable format

5.2 Correction

• Request correction of inaccurate or incomplete information
• Update your account information directly through your account settings

5.3 Deletion

• Request deletion of your personal information
• Note: We may need to retain certain information to comply with legal obligations

5.4 Opt-Out Rights

• Opt out of promotional emails (you will still receive service-related communications)
• Opt out of certain cookies through browser settings
• Opt out of analytics tracking

5.5 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to Know: Request information about the categories and specific pieces of personal information we've collected

Right to Delete: Request deletion of your personal information (subject to exceptions)

Right to Opt-Out of Sale: We do not sell personal information, so this right does not apply

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Shine the Light: Request information about personal information disclosed to third parties for marketing purposes (we do not engage in this practice)

5.6 Nevada Privacy Rights

Nevada residents may opt out of the sale of personal information. We do not sell personal information as defined under Nevada law.

5.7 How to Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: support@safedriverpro.com
• Phone: INSERT PHONE
• Mail: INSERT ADDRESS

We will respond to verified requests within the timeframe required by applicable law (typically 30-45 days).

6. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a minor, please contact us immediately.

7. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any personal information.

8. Do Not Track Signals

Some browsers have "Do Not Track" features. Currently, there is no industry standard for how to respond to these signals. Our Services do not respond to Do Not Track signals at this time.

9. International Users

Our Services are operated in the United States and intended for users located in the United States. If you are accessing our Services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you by email or through a notice on our website
• For significant changes, we may request your consent to continue using our Services

Your continued use of our Services after such notice constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Safe Driver ProPrivacy OfficerINSERT ADDRESS

Email: INSERT EMAIL

Phone: INSERT PHONE

For privacy-specific inquiries, please include "Privacy Request" in your subject line.

12. State-Specific Disclosures

12.1 Information We Collect (Required Disclosure)

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, phone number, driver's license number, IP address
• Personal information under state law: Driver's license information, payment information
• Commercial information: Course purchase history, payment records
• Internet activity: Browsing behavior on our website, course interaction data
• Geolocation data: General location from IP address

12.2 Sources of Information

• Directly from you (account registration, course enrollment)
• Automatically from your use of our Services (usage data, cookies)
• From third parties (payment processors confirming transactions)

12.3 Business Purposes for Collecting Information

• Providing and maintaining our Services
• Processing transactions
• Customer support
• Security and fraud prevention
• Legal compliance
• Improving our Services

12.4 Categories of Third Parties We Share With

• Service providers (payment processors, hosting providers)
• Legal and regulatory authorities (when required)
• Professional advisors (lawyers, accountants)

Your privacy matters to us. We are committed to protecting your personal information and using it only to provide you with excellent defensive driving education services.